For items purchased at full price, if you would like to swap or return any pieces from your order just send us an email at
info@nwkc.us and let us know within 10 days of receiving it which items are coming back.
Returns / exchanges can also be sent on your own to the address below. We can get you a printable USPS label but will reduce you refund by $10.
Any item that was bought on sale 20% or more off original price it is considered FINAL SALE and not eligible for return or exchange. Please note that original shipping costs are not refundable.
If you have any questions about this process or anything at all, please send us an email and we will get back to you within 24 hours.
NWKC Returns
1400 112th Ave SE
Suite 100
Bellevue, WA 98005
Orders are shipped Monday through Friday. Orders placed by 12pm PST will typically ship out same day.
Orders received on weekends and holidays will be processed and shipped as soon as possible. During peak times and the holiday season, it may take up to 5 business days to pack and ship your order.
SALE POLICY
Any item that was bought on sale 20% or more off original price it is considered FINAL SALE and not eligible for return or exchange. Please note that original shipping costs are not refundable.
INTERNATIONAL
Any order placed and shipped internationally will have to be returned at the buyer's expense. International buyers are responsible for all shipping costs, returns costs, customs fees and duties applied to the order.
Return Address:
NWKC Returns
1400 112th Ave SE
Suite 100
Bellevue, WA 98005
USA
CONDITION
We want you to love your items. You have 10 days to try on your purchases, and if they just aren't working let us know and we will provide a free shipping label for you to send it back in its original packaging. For items purchased on sale, it is the customers responsibility to ship items back. Items must be returned in their original condition (unwashed, unaltered). We check all items sent back to us for signs of wear and reserve the right to deny a refund for anything that’s not in new condition.
ALL PURCHASES
Any item that was bought on sale 20% or more off original price it is considered FINAL SALE and NOT eligible for STORE CREDIT. We do not cover return shipment costs on any order.
Any item that was bought on pre-order is considered FINAL SALE and not eligible for return or store credit as they are produced to order.
Shipping costs are refunded under no circumstances. Returns and exchanges must be postmarked within 5 days of receiving a return label (if provided by NWKC). If not provided by NWKC, returns or exchanges must be post marked within 5 days of receiving original order.
Please allow 21 business days from the time you mail your order for your return or exchange to be processed. We will notify you via email once your return has been processed.
Thank you!
