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Free Returns & Exchanges

Shipping & Returns


If you would like to swap or return any pieces from your order just send us an email at info@nwkc.us and let us know within 5 days of receiving it which items are coming back. We will get back to you with a printable USPS label at no cost. If you have any questions about this process or anything at all please send us an email and we will get back within 24 hours or less.

Orders are shipped Tuesday through Friday. Orders placed by 12pm CST will typically ship out by the following business day or before. 

Orders received on weekends and holidays will be processed and shipped the following business day. During peak times and the holiday season, it may take up to 2 business days to pack and ship your order.

International buyers are responsible for all shipping costs, returns costs, customs fees and duties applied to the order.

SALE & INTERNATIONAL

Any item that was bought on sale 20% or more off original price it is considered final sale and only eligible for store credit. Please note that original shipping costs are not refundable. Unfortunately at this time we are unable to process any return labels for International Orders, any order placed and shipped internationally will have to be returned at the buyer's expense.

CONDITION

We want you to love your items! You have 5 days to try on your purchases, and if they just aren't working let us know and we will provide a free shipping label for you to send it back in its original packaging. Items must be returned in their original condition (unwashed, unaltered). We check all items sent back to us for signs of wear and reserve the right to deny a refund for anything that’s not in new condition. 

ALL PURCHASES 

Any item that was bought on sale 20% or more off original price it is considered FINAL SALE and only eligible for STORE CREDIT.

Shipping costs are refunded under no circumstances.

Please allow 21 business days from the time you mail your order for your return or exchange to be processed. We will notify you via email once your return has been processed.
Thank you!